Financial services for young students
For the IB-Groep (the national Dutch body that handles all studentships, student loans and university registrations) we organised a half day workshop to explore and discuss new ideas and concepts for...
View ArticleClik here to view.
London office redo
London office redo The week before Christmas we’ve been busy redoing our London office, which we share with Radarstation. The whole place has been freshly painted, and we put up some great new...
View ArticleClik here to view.
Karien Stroucken
Karien Stroucken Karien was Research Manager at STBY and is now freelancing as a project manager in London. She has been working in the communication and digital media industry for the last 10 years....
View ArticleClik here to view.
Eat my wifi…
Eat my wifi Passed by a fascinating sign on a lamp post in Shoreditch last weekend. A great initiative to offer free wifi to residents and local businesses in the area. I checked out the site. FON is...
View ArticleClik here to view.
Bees and trees of innovation
An interesting quote from a publication on innovation by Nesta: “successful innovation requires ‘bees’ (small organisations, individuals and groups who have new ideas, and are mobile, quick and able...
View ArticleClik here to view.
The end of government
The book club of the Kafkabrigade convenes a few times per year to discuss books relevant to their field of work. I was honoured to be invited for their most recent session on the book ‘The end of...
View ArticleClik here to view.
Kafka in de polder
A interesting and charming book recently published by SDU publishers, describing the ‘Kafka-like’ situations people often experience when they have to deal with various bureaucratic government...
View ArticleClik here to view.
Sorry… (touchpoint of the month – Jan)
Regularly we bump into odd, funny, curious, lovely, puzzling, or comforting touchpoints. We share the best of each month with you from now on. First is Rotterdam bus transport. This dutch bus says:...
View ArticleClik here to view.
Service Design Reading Circle
Our first meeting on 28 January was a promising start to hopefully a long series of meetings to discuss publications related to service design. STBY has proposed this reading circle to the Service...
View ArticleDesign Crit at Saïd Business School, Oxford
Lucy Kimbell, teaching design at the Saïd Business School in Oxford, asked me (Bas) recently to come in for a crit of work of some of her MBA students. In the crit it became quickly clear what...
View Article“We have to disconnect the line now” (touchpoint of the month – Feb)
We ordered recently a new router from BT for our London studio. This all arrived on the time promised and was not too hard to install in the end. But things took a stranger turn later, when BT started...
View ArticleClik here to view.
Welcome to Southampton station! (touchpoint of the month – Mar)
When I entered Southampton station one early Friday evening in March, this is the first thing I saw. The engineering work posters were positioned like a line of soldiers, preventing me to enter any...
View Article